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Sr. IT Systems Engineer in Livonia, MI at Hire Road

Date Posted: 4/10/2018

Job Snapshot

Job Description

Sr. IT Systems Engineer

Livonia, MI

Summary:

Our client is a growing IT firm looking to add a Sr. IT Systems Engineer to the team. As part of the team, the Sr. IT Systems Engineer will be providing encompassing proactive support services to clients in support of their IT infrastructure.

Sr. IT Systems Engineer must have 6 years of related experience

Sr. IT Systems Engineer Requirements:

  • Four-year degree OR equivalent experience.
  • MCSE or MCITP or equivalent experience AND 2+ years technical support experience.
  • A minimum of 7 years of strong technical IT infrastructure/systems experience with good experience in virtualization technologies, with proven analytical, evaluative and problem-solving abilities.
  • A minimum of 5 years of systems administration either on an individual or team basis where you were responsible for the planning, developing, and/or maintaining systems hardware and software.
  • Storage experience, configuring storage as it relates to SANS (Storage Area Networks).
  • Ability to effectively prioritize and execute tasks in a high-pressure environment and make sound decisions in emergency situations.
  • Microsoft Windows Server 2003, 2008, 2012
  • Microsoft SQL Server 2000, 2008, 2012
  • Microsoft Exchange Server 2003, 2010, 2013, 2016
  • Firewall Configuration
  • Hyper-V
  • IIS
  • Active Directory
  • AD Domain Replication
  • DNS – Internal/External
  • Enterprise Backup Applications – Disk / Tape
  • Enterprise Firewall Configuration, Rules and Policies

Sr. IT Systems Engineer Description:

  • Promote and maintain a high level of customer satisfaction with ability to identify potential customer issues and make recommendations for solutions.
  • Support all virtualized and physical servers.
  • Serve as the escalation resource for complex problems
  • Ensure servers and applications meet proper performance, security and capacity standards.
  • Participate in an on-call rotation for support of systems outside of normal business hours
  • Perform as company's expert in 2-3 IT disciplines, platforms, technology, systems or processes.
  • Complete onsite problem identification and resolution using system tools, diagnostics, online databases and technical documentation to expedite repair efforts.
  • Ensure all issues are driven to closure through root cause analysis.
  • Provide proper and timely reporting of repair activities, parts usage, and billable activities.
  • Perform general software installation and configuration management as appropriate.
  • Use appropriate interpersonal skills to set and exceed customer expectations.
  • Promote Value Added Services to enhance overall system effectiveness/productivity.
  • Respond quickly and effectively to production issues and take responsibility for seeing those issues through resolution.
  • Actively seek to understand customers' business and promote opportunities to partner/proactively support their needs.

WHO WE ARE

Choosing the Hire Road is about shared success, active and committed partnerships and relationships that last.  Hire Road is solely focused on connecting highly skilled professionals with leading organizations. We are a solutions-based, results-oriented staffing company specializing in a wide range of industry specific practices. To put it simply, we recruit, screen and hire talented people for temporary and full-time positions.

This classification description is intended to indicate the general kinds of tasks and levels of work difficulty that are required of positions given this title and should not be construed as declaring what the specific duties and responsibilities of any particular position shall be.  It is not intended to limit or in any way modify the right of any supervisor to assign, direct and control the work of the employees under her/his supervision.  The use of a particular expression or illustration describing duties shall not exclude other duties not mentioned that are of a similar kind or level of difficulty.

Equal Opportunity Employer